You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. All custom/special orders cannot be returned or canceled as well as closeouts & items marked as non-returnable. Customers are responsible for all shipping costs to return an item unless item arrived damaged. (If product is not in new condition, or does not meet our return conditions, we may not be able to issue credit.Īfter we accept your return, the credit card originally used to place your order will be credited for the purchase price (and sales tax), minus any applicable shipping charges and restocking fees. All returned items must be returned in new, ready to sell condition with all original packaging, paperwork and parts included.
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